Help Center
Frequently Asked Questions
Find clear answers about subscriptions, devices, connection counts, setup, pricing and customer support.
Common Questions Before and After Purchase
What is Digital Lizard IPTV?
Digital Lizard IPTV is presented as a subscription-based internet streaming service
used through compatible IPTV players and internet-connected devices.
Which devices can I use?
The Setup Guide covers Smart TV platforms, Amazon Fire TV, Android TV,
Android Box, Android phones and Apple TV. Application availability can vary.
How many devices can stream at once?
Simultaneous usage depends on the connection count purchased with the subscription.
Do I need a separate player app?
A compatible player is generally required. Third-party apps may have their own
pricing, features, privacy policies and regional availability.
What information is needed for setup?
Typical setup uses the account information provided after activation.
Keep usernames, passwords and server information private.
Why can playback buffer?
Performance can depend on device hardware, player software, Wi-Fi quality,
internet congestion and other network conditions.
Is there a refund period?
The website currently uses a three-day refund request period.
Read the Refund Policy before purchasing.
How should I choose a plan?
Choose your simultaneous connection count, verify device compatibility,
then compare subscription duration and final checkout total.
Can prices change?
Yes. Always verify the current final price shown on the pricing or checkout page.
Where can I get setup help?
Use the Setup Guide for device-specific instructions and Contact Us for account support.
Need Device-Specific Instructions?
Use our setup guide for Smart TV, Fire TV, Android and Apple TV.
Open Setup Guide